Technology has been crucial for the WK Christchurch team in allowing them to establish strong and seamless relationships with clients and the wider WK team.
Director Aaron Cassidy, pictured, and senior advisor Andrea Leach recently attended a tech roadshow hosted by tech supplier Ricoh, something they do regularly to ensure they’re keeping ahead of the game.
“Applications, and how devices are being used is allowing interactive collaboration between us and another party; it’s bringing the Christchurch and Blenheim offices together and enabling us to collaborate and use technology to provide a 21st century experience to our clients.”
Video conferencing tools Zoom and Skype are used regularly by the WK teams in both Christchurch and Blenheim to make contact with many clients based out of town.
“Spotlight reports and cloud technology allows us to collaborate with our clients remotely, we don’t necessarily need to meet them physically,” Aaron says.
“It’s allowing us to have that relationship, it’s not clunky and it’s easy to dial into meetings from anywhere.”
Such cloud-based software interacts seamlessly with Xero, automating invoicing and making account management and day-to-day business requirements straight forward.
“Technology has continued to move on and we’re adopting it and bringing our clients on a journey with us,” Aaron says.